Returns and Refund Policy

Customer Satisfaction Guarantee
Dealcom.shop wants every customer to love their purchase. While physical planners qualify for our 30-day return window (starting from delivery date), digital products have special rules due to instant access.

Return Eligibility Requirements
Your item qualifies for return when:

It's returned in original condition (unused, tags attached)

Packaging remains intact

You provide proof of purchase/receipt

Starting Your Return Process
Contact us first at contact@Dealcom.shop to initiate. If approved, we'll:

Issue return shipping label (physical items only)

Provide exact shipping instructions

Note: Items received without prior approval cannot be accepted

Damaged or Incorrect Orders
Inspect your delivery immediately. Contact us promptly if you receive:

Defective/damaged products

Wrong items entirely

Non-Returnable Products
These items cannot be returned:

All digital downloads (planners, templates, PDFs, spreadsheets)

Personalized/custom orders

Personal care products

Hazardous/flammable materials

Sale/discounted items

Gift cards

Exchange Process
For size/style changes:

Submit return request for original item

Place new order for preferred item after approval

Refund Processing
After inspection:

Approval/denial notification sent

Funds returned to original payment method

Allow extra processing time for bank posting

Questions? Contact Us
Email: contact@Dealcom.shop
Phone: +1 209 217 8451